Refund & Replacement Policy
At Zubilo, we are committed to providing high-quality products that meet your expectations. Due to the nature of our products, we have a No Return Policy. We encourage you to carefully review your order before completing the purchase to ensure accuracy.
Exceptions
While we do not accept returns, we do offer refunds or replacements in the following cases:
- You received a wrong shipment.
- You received a damaged product.
- You received an expired product.
In any of the above cases, please notify us within 7 (seven) days of receiving your order. To raise a refund or replacement request, email us at zubiloofficial@gmail.com with your order details and issue description.
🚨 No return, refund, or claim will be valid or accepted after 7 days from the date of delivery.
Process
- Once we receive your request, allow us 48 hours to review it.
- If approved, we will initiate a reverse pickup through our courier partner.
- Upon receiving and verifying the returned product, we will process your refund or replacement within 24 hours.
We appreciate your understanding and cooperation. For further assistance, feel free to contact us at:
📧 Email: zubiloofficial@gmail.com